About Us 2018-02-07T07:41:37+00:00

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About Les Olson Company

Les Olson Company is a family-owned and independently operated business with nine locations from Logan to Las Vegas. Since 1956, we’ve been providing businesses with the technology they need to enhance operational efficiency to do more in less time. Over the past 60 years, technology has changed but our commitment to our customers remains the same – to offer only the highest-quality products, to provide the best customer service possible and to give back to our community.

Salt Lake City

What Sets Us Apart?

WHAT SETS US APART?

Our History

OUR HISTORY

Our Expertise

OUR EXPERTISE

WHAT SETS US APART?

We realize you have many options when it comes to your business technology and services. Here’s why Les Olson Company is different.

#1 Nine Locations

Les Olson Company is able to provide local copier service, customer support, and supplies to businesses throughout the entire state of Utah as well as Clark County, Nevada. Our nine strategically-placed offices give us the ability to benefit your business in the following ways:

We are able to beat industry-standard service response times to help your equipment get back up and running as quickly as possible.

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Each of our locations is stocked with parts, toner and paper supplies. This means you get the replacement supplies you need even faster.

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We offer free supply delivery to customers in our service area. We know you’re busy, so we’ll deliver your ink, toner, and paper supplies to you.

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Les Olson Company Locations

#2 Great Customer Service

Our number one priority is creating an exceptional experience for our customers. We’re different because of our large team of service technicians, support specialists, and product experts. It’s our mission to ensure our customers are treated right.

We don’t have an automated answering system. When you call, a friendly and knowledgeable person will answer to assist and direct you to the department you need.

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Les Olson Company employs over 250 veteran professionals with years of valuable experience. With so much expertise and so many friendly employees that care, you can be sure we’ll meet your needs quickly and efficiently while building a strong relationship.

All of our technicians are always factory trained and certified and receive ongoing training. This means expert technicians who know how to fix your equipment right the first time. In fact, Les Olson Company has the only service team in the Western U.S. to be awarded Sharp’s AAA Platinum Service Provider Status. We are also an HP ServiceOne Expert Partner and offer service on all major copier brands.

 

When your copier, printer, or scanner is installed, our product experts will make sure users are fully trained on its functions and capabilities to ensure it can be used to its full potential. And it’s not a one-time training; you can contact our product experts to assist in training anyone on your team, at any time, for as long as you own your equipment.

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Of course every vendor will tell you that they are the best choice. But can they back it up with reviews from actual customers? We’ll let the reviews speak for themselves. Behind every 5-star review is a satisfied customer, happy that they chose Les Olson Company.

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Customer Satisfaction

#3 Still Going Strong

It’s our commitment to our customers to be here for them long into the future. After over 6 decades in business, we’re stronger than ever. We’re not only  committed to being here for our customers, but also our community. Here’s what that means for you:

Les Olson Company is stable and built to last. With over 60 years of experience as a leading technology and service provider, you can trust us with your business needs.

Our family business is locally owned & operated. Les Olson Company’s owners and executives are accessible because they live and work in your community. That gives us greater flexibility to provide the best customer experience in a variety of situations.

We believe strongly in our responsibility to engage in our community to do what we can to improve the places we live and work. Whether we’re holding a food drive, providing volunteer opportunities for our employees, sponsoring deserving organizations or providing scholarships to students – we’re always looking to make a difference.

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Our Guarantee

Our commitment to your business is based on your total satisfaction. We offer quick, efficient service and support on the products we provide, and promise that our highly trained and certified technical staff will be here to support you. If you are not completely satisfied with a product, service or support provided by Les Olson Company please contact an owner directly at 801-486-7431.

Our History

The Great Depression was just beginning to take hold when 14-year old Les Olson was enjoying his first week of high school. During the school’s opening assembly, he was pulled aside and informed that his father had died of a sudden heart attack. With a mother and two sisters at home, Les assumed responsibility for the family’s support, never again to return to school. Jobs were difficult to find, but Les managed to secure a position as an errand boy for ZCMI for $50 a month.  Considering the state of the economy, he was very grateful for the privilege of having any job at all. Each month he would faithfully turn his paycheck over to his mother, keeping for himself only a small amount of spending money. Les always watched out for his mother and sisters.

Les married Reva Parry on October 24, 1933 and started a family right away. They lived with Les’s mother to save money, help ends meet and continue to watch out for his mother and sisters.  With 12 children, it really was “Cheaper by the Dozen.”  Reva once said, “Les and I have both been very proud of our large family, six sons and six daughters.  Who could ask for any greater blessing?  Of course, that definitely brings up the next challenge of providing a good home and living conditions for our size family.” Somehow, in spite of low pay and huge responsibilities, with Les’s careful money management, they got along.

By 1956 at the age of 42, Les was Divisional Manager of the Duplication, Dictation and Audio/Visual Products at ZCMI.  Les realized that his large family needed more than his current employment could provide, so one evening he announced around the dinner table that he had decided to start his own business. All twelve children were invited to get their piggy banks and “buy-in” to the new venture. As they dumped their coins on the table, Reva carefully wrote down each child’s investment, for a grand total of $63. Les loved technology, and being a visionary leader he had a way of picking up new ideas and understanding immediately how important technology would become in making businesses more productive.

Les and Reva’s business began by selling dictation equipment.  Les was the first person in Utah to sell a copy machine, a pioneering technology at that time. Today, under the direction of third generation CEO James Olson and President Troy Olson, Les Olson Company offers all the technology needed by businesses to work efficiently including Multi-function Copiers, Printers, Document Management Solutions, IT Services and much more.  As the years have come and gone, Les Olson Company has grown into the leading provider of business technology in Utah.

Outlook

Since Reva’s passing in 1989, and Les’ in 1995, the ownership and leadership of the company has remained within the family.  Ray Olson became the first CEO after Les, followed by Larry Olson and Jim Olson. Third generation shareholder James Olson serves as CEO, Troy Olson as President and Lisa Olson Thaller as CFO and Chairman of the Board.  It has always been a family business through and through. Les treated every employee like family and today Les Olson Company employs over 250 dedicated professionals.

Les Olson Company continues to grow and is constantly expanding their product offering to meet the needs of their customers as technology changes. In short, with Les and Reva’s careful teaching, planning and commitment to mentoring each generation, Les Olson Company is truly “Built to Last” as we continue to learn, work and serve.

Our Expertise

We’re experts at what we do. We know the products and service we offer inside and out. If we offer it, you can be sure we understand how to best support and manage it.

About Les Olson

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